Buying solar

Getting quotes without being spammed, checking an installer, and what to do when it goes wrong — including the protections that survive an installer’s insolvency, which the ones you were sold generally do not.

Solar is sold harder than most home improvements, and the protections that matter are not the ones emphasised at the point of sale.

The pattern running through this section is simple enough to state in one line: everything that depends on the installer continuing to exist is fragile, and everything held by a third party is not. A workmanship warranty is a promise from a company. A section 75 claim is a liability of a bank. They are not comparable.

Still being built

The consumer-rights pages are published. What you lose without MCS, install day, and first-year performance are planned and not yet written.

If there is something specific you were looking for, tell us — it moves up the queue.

Most people start here

Solar mis-selling: what counts and what to do

The law changed on 6 April 2025 and most advice has not caught up — and what a salesperson told you may already be a term of your contract.

Section 75 claims for solar

If any part of the purchase was on credit, the lender is jointly liable with the installer — and that liability does not care whether the installer still exists.

Doorstep and cold-call solar sales: your rights

Failing to tell you about your cancellation right is not just bad practice on an off-premises contract. It is a criminal offence.

Your rights when buying

After the install

When it goes wrong

Choosing and checking

Last verified: How we research this Suggest a correction
Was this page helpful?
Sign up to the newsletter